Terms and Conditions

1. Introduction
Welcome to HajjUmrah. These terms and conditions outline the rules and regulations for the use of our website and the services we provide. By accessing this website, you agree to comply with these terms. If you do not agree, please do not use our website.

2. Definitions

"Company," "we," "us," or "our" refers to HajjUmrah.
"User," "you," or "your" refers to the individual accessing or using the website.
"Services" refers to the pilgrimage packages, consultations, and related services provided by our company.

3. Use of Our Website
You must be at least 18 years of age to use our website.
The content on this site is for informational purposes only and does not constitute binding advice or guarantees.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

4. Booking and Payment
All bookings are subject to availability and confirmation by HajjUmrah.
Prices for services are subject to change without notice but will be binding once the booking is confirmed.
Payments must be completed in accordance with the terms outlined in your booking confirmation.

5. Cancellations and Refunds
Cancellations must be made in writing via email, phone call, or WhatsApp message, and may be subject to a cancellation fee as outlined in your booking terms.
Refunds will be processed in accordance with the specific package terms and may take up to 4 working days.

6. Liability
We are not liable for any losses, damages, or delays caused by events outside our control, including but not limited to natural disasters, governmental restrictions, or transportation issues.
Our liability for any claim related to the use of our services is limited to the amount paid for the respective service.

7. Intellectual Property
All content on this website, including text, graphics, and logos, is the property of HajjUmrah or its content suppliers.
Unauthorized reproduction or distribution is prohibited.

8. Privacy Policy
By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

9. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

Continued use of the site after any changes indicates acceptance of the new terms.

10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.